Wednesday 3/3/2010
Gaming & Simulation
Do Serious Games Really Work? This track looks at the challenges and key advantages of game-based learning and examines how simulation and game-based learning can be used to provide an effective, engaging, and enriching eLearning experience. The track will review examples of innovative approaches to simulation-based learning, including best practices and lessons learned.
Dr. Ralph Ernest Chatham, ARPA Consultant, Advance Research Project Analysis Consulting, Session Chair
10:00-10:30 Coffee Break
10:30-11:10 Gains, not Games: Digital training in the military
Dr. Ralph Ernest Chatham, ARPA Consultant, Advance Research Project Analysis Consulting
A review of the past 10 years of digital training in the military reveals a lot of churning, but less success than such things as the progress in computer gaming would have suggested. This session will discuss some myths of games for training; several successful, deployed and continuing light-weight digital training tools: DARWARS Ambush!, Tactical Language and Training Systems, America's Army, and RealWorld. The lessons are in the learning content and the acquisition of that content. The medium is not the message.
11:15-12:00 Game-based Learning
Tij Nerurkar, President-North America, Tata Interactive Systems
Game based learning is a mechanism to make learning fun –when we enjoy learning, we learn better. Typically the highest value for money is when a topic that needs to be taught is not inherently motivating but one that needs to be learned. Serious Game is a kind of game-based learning that goes a step ahead in making learning not just enjoyable, but one that improves skill levels through rigorous practice. This session highlights the penetration of games as a higher order learning intervention and discusses areas where game-based learning is prominently used by various organizations. The session shall also talk about specific product formats prevalent in games based learning.
12:00-1:30 Lunch Break
1:30-2:10
Michael Vaughan, President and Co-Founder, Regis Learning Solutions,
Marcelo Augusto Rauh Schmitt, MSc, UFRGS,
Alessandra Pereira Rodrigues, MSc, Instituto Federal de Educação, Ciência e Tecnologi
Cutting edge simulation approaches and technologies are being used by top-notch organizations to improve business performance. Come see firsthand how companies are leveraging their technology investments to create cost effective, highly interactive simulations that increase speed to performance. This session will help attendees sort through the confusion surrounding simulation approaches and answer common questions; from what simulations are to what they are capable of accomplishing. Steps to successfully implement simulations will be covered along with additional best practices and how-to’s. Attendees will have the chance to participate in a simulation, experiencing their impact first hand.
2:15-3:00 Developing an Engine Agnostic Interface Design: Bridging the Gap between Video Games and Military Training Systems
Laurent Scallie, CEO, Atlantis Cyberspace Inc
Although gaming technology is becoming generally accepted as a valid training tool in the modeling and simulation industry, a generic architecture for integrating current and future capable systems has not yet been developed. This session presents a new approach to building training simulation systems using a novel interoperable component architecture called the Engine Agnostic Interface (EAI). The EAI creates a “plug-and-play” open system that bridges game and simulation technology using an abstract interface model. The EAI architecture provides a scalable, re-configurable, and deployable training system architecture that is designed with continually changing training requirements and future game systems in mind.
3:00-3:30 Coffee Break
3:30-4:10 Incorporating Learning Games into eLearning
Barbara Sealund, President , Sealund & Associates Corporation
Corporate educators know from research and experience that the transfer of knowledge is dependent on the learner’s depth of engagement during their learning experiences. The higher the level of engagement, the higher the retention of knowledge and transfer of skills directly to the job. Incorporating learning games into eLearning provides learners with numerous benefits, which include:
- Providing challenging real-world scenarios that allows for the application of knowledge and skills.
- Improving transferable analytical and problem-solving skills. Increasing self-confidence, mental agility and the motivation to explore and take calculated risks without the fear of failure.
- Allowing for time to reflect upon practice and further develop strategies that can be applied to new and evolving situations.
- Rewarding decision-making and critical thinking.
This session will share concepts for incorporating games into eLearning. In addition, examples of deploying eLearning with and without learning games will be demonstrated.
4:15-5:00 Immersive Learning Technologies in Government
Peter Smith, Joint Advanced Distributed Learning Co-Laboratory,
Judy Brown, Academic Advanced Distributed Learning Co-Lab
At the Advanced Distributed Learning (ADL) Co-Lab, part of the mission is to develop best practices that reduce risk and increase the opportunities for success in training and education. This panel has a unique perspective on immersive technologies gained from working with constituents across the Federal government and DoD.
From serious games to virtual worlds and mobile learning to Web 2.0, immersive learning technologies have transformed how learning happens. This panel, comprised of staff from the Advanced Distributed Learning Co-Lab, will discuss the unique affordances of each of these technologies within the context of case studies from across the Federal government. Each panelist will share who is using the respective technology, how the technology was implemented, what lessons have been learned thus far, and what next steps have been identified to date.
ADL could provide an important contribution to the community by helping to lead the way ahead for sharing best practices in immersive learning and by offering recommendations for further technology refinements.
Wednesday 3/3/2010
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Compliance
Assuring effective compliance and oversight requires an ever-increasing portion of limited training resources. This conference track provides examples of how content and programs related to assuring compliance and effective oversight are best managed using learning principles and technologies. This valuable track launched in August 2009 is meant to be a forum of best-practice discussions and to facilitate synergies in the research and application of technologies and effective organization development approaches towards building and sustaining effective “cultures of compliance”.
Peter Rizza, President, Princeton Center for Education Services, Inc., Session Chair
10:00-10:30 Coffee Break
10:30-11:10 Integrated Process Compliance - You can't outsource that!
Peter Rizza, President, Princeton Center for Education Services, Inc.
One of the most difficult tasks organizations face is providing the appropriate level of training and support within their industry in a timely manner. This is particularly difficult in the regulated industries like, Pharmaceuticals, High-Tech Manufacturing, Government Agencies, and Financial Institutions, just to name a few.
One reason this can be so difficult is that the core content must be well-defined, approved by a regulating agency (FDA, OSHA, etc.), is extremely complex and is often subject to change on a regular basis. Turning the approved Standard operating Procedures (SOP), Current Good Manufacturing Practices (cGMP), and Operating Instructions (OI) into a training and reference support system can be overwhelming to many trainers. Furthermore, the pressure on the trainer to accomplish this task can be significant because of the amount of time required to accomplish the content transformation.
One way to accelerate the transformation of these approved SOPs, cGMPs, and OIs, into the desired training and support materials that are required to implement the new processes is to use Knowledge Classes to capture the core content (both information and architecture) into an accessible and retrievable knowledgebase. Once the core content is turned into knowledge assets, it can be enhanced, modified, and transformed into a number of training and support materials.
This presentation will include an example from the Pharmaceutical Industry and show the return on investment made.
11:15-12:00 Online Learning in the Fog of Cloud Computing and the Alphabet Soup of Data Privacy Compliance
Mike Pino, Director, Technology Innovation, Corporate Learning, Harvard Business Publishing
The various definitions of the cloud tend to promote its promise of reduced IT cost with the added benefit of being able to scale efficiently to meet rapid changes in demand, yet the clouds may not part to shine the promises of this approach in globally distributing learning content.
This session will identify the major changes in national and international privacy laws and how the changes in legal compliance may affect online learning through the cloud. It is hoped that this session will validate Pigou's Error of Pessimism, by showing how US Federal Government efforts to push a FISMA cloud may be our silver lining.
12:00-1:30 Lunch Break
1:30-2:10 Diamonds in the Sawdust: Courseware as Reusable Task Artifacts Orchestrated by Domain-Specific Language Systems
Mark Underwood, Sr. Systems Analyst, Applied Visions
Effective, less costly just-in-time workplace courseware remains elusive. Given limited instructional design resources, alternatives integrated with day-to-day knowledge work processes hold promise. An innovative approach incorporates Domain Specific Language (DSL) technologies to harness already available enterprise design, production, planning, ERP and CRM capabilities. The DSL concept is explored through a pervasive use case: developing training for call center representatives on new product releases. Related examples from HIPAA compliance and network security are illustrated using DSL snippets from Microsoft and Jetbrains offerings. This framework envisions enterprise workflow routinely producing artifacts that with modest effort can be re-purposed into task-relevant instruction.
2:15-3:00 I Am...WellPoint Training Program Evaluation
Kristen Grenzebach, Ethics and Compliance Analyst, Sr, Ethics and Compliance, WellPoint ,
Wilma Kidd, Staff VP Corporate Privacy, WellPoint
The I Am …WellPoint program highlights each associate’s accountability for helping to ensure compliance. Evaluation return rates for the 2008 initiative were substantially below benchmark and the rate was atypical when compared to other WellPoint training initiatives. A team was developed to create a highly interactive, action-oriented ‘Back to Basics’ approach.
A qualitative and quantitative evaluation was performed and the 2009 Key Performance Indicators show that the program significantly out-performed 2008 in every measurement area averaging from +15 to +19 percentage point increases. The 2009 results showed a 20-27% improvement over 2008.
3:00-3:30 Coffee Break
3:30-5:00 Training to Assure Compliance - Case Studies in Technology across Industries
Matthew Sadinsky, CEO, Prequalified Ready Employees for Power (PREP) Intl,
Michael Jernigan, Compliance Training Manager, Office of Legal Compliance, Microsoft,
Peter Rizza, President, Princeton Center for Education Services, Inc.
Assuring Compliance demands an increasing portion of every training professional's time and budget. What are the dimensions of effective compliance training programs? Do the same processes and methods used to develop and teach effective team decision-making and assure competency fit compliance based training? Any differences? How does the evolution from digital immigrants to digital natives in the work place change the way effective compliance programs be designed and delivered? This facilitated expert panel program made up by comments and some case studies from four training-technology leaders across different industries promises engaging conversations around these and related issues in continuing this new Compliance Track at SALT.
Wednesday 3/3/2010
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Design I
Instructional design is always an integral part of any program no matter the technology. Presentations in this track will address management strategies which need to be implemented to deliver the promises of a particular instructional design, and media approaches to design and develop creative learning solutions.
Joseph Ganci, President & CEO, Dazzle Technologies Corp., Session Chair
10:00-10:30 Coffee Break
10:30-11:10 Federal Suppliers and Universal Design
Antonio R. Rincon, Ph.D., Principal Engineer, General Dynamics,
Gertrude (Trudy) Abramson, Ed.D., Professor, Computing Technology in Education, Grad School of Computer & Information Sciences, Nova Southeastern University
Section 508 of the Rehabilitation Act requires access to electronic and information technology procured by Federal agencies. Universal design refers to the design of products and environments that are usable without the need for adaptation or specialized design.
The session will elaborate upon the law and the process as it relates to a major federal supplier. The first giant steps taken to conform to the accessibility standards developed by the United States Access Board will be discussed. Courseware made available by the government for business training will be demonstrated.
11:15-12:00 The Great Differences Between Tell-Then-Test and Test-Then-Tell:
When to Use One or the Other
Joseph Ganci, President & CEO, Dazzle Technologies Corp.
You may have always thought the best way to design e-learning lessons is to show the user what they need to learn and then test them on what they've learned. This works perfectly in many situations but is it always the best way? In this session, Joe Ganci will share what he has learned in his 27 years in the field as to why the one-size-fits-all approach does not work and what the alternatives are. Using examples, Joe will encourage discussion and feedback from all in attendance. This will not only be a lot of fun but you will learn to look at design approaches that you may not have considered until now. More importantly, we'll talk about when you should use one approach over another. Enlightenment awaits!
12:00-1:30 Lunch Break
1:30-2:10 The importance of up-front analysis and design
LeRoy Dennison, Sr. Manager, Technical Training, Apple Global Training, Apple Inc.
When it comes to Instructional Systems Design, too many training organizations skip the first step of analysis. If you don't know what the problem is, how do you expect some training intervention that you develop to resolve this "mystery" problem?
Likewise, too many training organizations skip the second step as well. If you don't have good objectives--i.e., those with a condition, a performance, a reference, and a criterion--then you don't have a blueprint for the training to be developed that will be able to assess whether someone can perform at the level required to do the job.
Bottom line, if you have not defined the problem and if you don't have good objectives, then you have not defined what success looks like. Come to this session to get pointers on how to do good up-front analysis and how to write good objectives to improve your training initiatives.
2:15-3:00 Different Learning Styles of Online Students Require Multiple Instructional Strategies
Riad Aisami, Associate Professor, Instructional Technology, Troy University
Because online students have different learning styles, online instructors ought to develop and implement compatible multiple instructional strategies in order to have effective online instruction. Such strategies may include:
- grouping students;
- clustering and sequencing instructional materials;
- utilizing interactive instruction;
- presenting and archiving virtual lectures;
- providing mentoring and guidance outlines;
- promoting collaborative learning via small group projects and case studies,
- fostering creativity and critical thinking via open-ended discussions and forums,
- and adopting contracted and self-directed learning activities.
3:00-3:30 Coffee Break
3:30-4:10 Rethinking the Use of Kirkpatrick’s Model of Evaluation to Maximize Performance
Timothy Adams, Chief Evangelist, inMind Learning & Performance
The question we often ask ourselves is - what are our performance metrics telling us? Did you know that there are reliability issues in assessments and instruments that measure performance? These miscues translate into on-going risks with financial liabilities.
Through the development of a confidence based metric and assessment technology, organizations can now effectively identify these performance issues before they become liabilities. This session will demonstrate how organizations have used confidence based metrics and validation techniques to improve organizational performance.
4:15-5:00 Creating Educational and Interactive Content
Graham Fox, Training Content Developer, FishNet Security
Every developer struggles to create content in an efficient and timely manner. While we are often first excited about a project, if a plan is not laid out correctly, and creativity spread through the development instead of all in one spot, then burnout tends to occur.
This presentation outlines the content development cycle developed by FishNet Security to create educational, interactive, and technically challenging Computer Based Training courses. The presentation starts at the very beginning of the development process with discovery of a qualified "Need" and end with the completed material being released to an audience.
The presenter will guide the audience through each of the eight main steps that make up the FishNet Security courseware development life cycle, explain why each step is necessary, and how to achieve each goal.
Wednesday 3/3/2010
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e-Learning
Issues related to content development for e-Learning, how podcasting and wikis can reduce barriers to e-Learning, and how organizations are evaluating their e-Learning programs’ performance are among the topics to be addressed in this track of the program. Also, understand how to maximize the impact of your e-Learning program.
Terrence Redding, Ph.D, President & CEO, OnLine Training Institute, Session Chair
10:00-10:30 Coffee Break
10:30-11:10 Where should I look for that? Simplifying access to community and information
Helmut Doll, Professor, Dept. of Instructional Technology, Bloomsburg University
During the last several years many web 2.0 tools have become available to support online training and education. Blogs, Wikis, forums, etc. have also made it possible to create learning communities that enhance the online environment. However, this means that we are creating many access points that we expect the learner to visit and also many items that have to be maintained by the training staff or educator.
This presentation will focus on tools and approaches that give the audience easier access to the myriads of information and tools and that also support the social community aspect.
11:15-12:00 Do-It-Yourself (DIY) Approach to E-Learning
Jihye Whang, Managing Director, Knoodle - SK Telecom Americas
Over the past decade, the web has evolved into a medium that blurs the line of publisher vs. audience, software vs. service, and free vs. enterprise. One of the greatest successes in revolutionizing and capitalizing on this "Web 2.0" transformation while providing great customer value is salesforce.com.
This presentation will review the history of salesforce.com and the key principles of Web 2.0 as it applies to Do-It-Yourself (DIY) e-learning. The session highlights UC San Diego and the Project HOPE curriculum as a case study for the DIY e-learning methodology.
12:00-1:30 Lunch Break
1:30-2:10 Rapid Prototyping for Discovery-Based E-Learning
Lisa Meece, Senior Learning Designer, Learning Services, Bottom Line Performance, Inc.,
Jennifer Bertram, Senior Learning Designer, Bottom-Line Performance, Inc.
Adults learn by doing. Creating an environment where participants can mirror the performance they are expected to demonstrate on the job is the ultimate goal of e-learning. The process can be intimidating for SMEs and instructional designers – but it doesn’t have to be.
By using a rapid prototyping process you can work with subject matter experts who know the job and performance best to craft interactions. This session will provide examples of discovery-based e-learning and the wireframe prototypes developed to create them.
2:15-3:00 Because there are limits to Training – Begin Career & Organization Development Strategies at Selection
Matthew Sadinsky, CEO, Prequalified Ready Employees for Power (PREP) Intl
Effective integration of technology in training methodologies has been a mainstay of SALT conferences, providing rich benchmarks showcasing the evolution of business practices in training and development. But this is only one part of effective Career Development. Computer Based Technologies have evolved to compliment and supplement Instructor Lead Training, On-the-Job Training and facilitated real time testing to assure students and teams stay abreast of evolving company policies and regulations. Simulations have also changed the way professionals and teams practice, drill and prepare for emergency situations. Yet there are limits to training.
No matter how good the instructor, work-book, syllabus, engaging simulations or drill, some students just don’t have the right stuff to be successfully trained to master certain roles. What does the future of technology in staffing, assessment and selection imply for the future of training? What does the revolution in social media with web 2.0 technologies foretell for selection that can predict best rates of return in training? This presentation reports on and demonstrates evolving technologies in recruiting, branding and use of web 2.0 as it directly bridges into optimizing training and career development investments.
3:00-3:30 Coffee Break
3:30-4:10 A New Life for Old e-Learning: An Automated Approach to Authorware Conversion
Steve Lee, Co-Founder & Strategic Relationship Manager, Allen Interactions
Explore and examine how new technologies are being utilized to “Dissect” and “Extract” not only content, but complex interactive logic of Authorware e-Learning Courses in a way that allows for automated conversion to any current Authoring Technology. These technologies allow for the development of the identical structures as well as the ability to read and use external content (XML, Graphics, Movies, Sounds Text, etc.).
This session will enable the attendee to:
- Understand the capabilities of the Automated e-Learning Conversion Tools and Process
- Witness the Conversion Process
- Understand the output of the Conversion Process and how it can be used by a number of other Authoring Tools
- Understand how to design and build any required/desired Instructional Design Templates in other Authoring Tools to utilize the output of the Conversion Process
4:15-5:00 Leveraging Open Source to Develop e-Learning
April Hayman, Instructional Designer, International Society for Technology in Education,
Natalie Laderas, Instructional Designer, Volunteer Leadership Center, Education Northwest
Our instructional design team wanted to determine if it was possible to create e-learning from a completely open source tool set. So we embarked on an exploratory project to see if this option was even possible. To share about our experience, we will discuss the pros and cons of using open source for designing e-learning, associated costs, available open source software, and a case study following the design of an e-learning module developed with only open source tools.
Wednesday 3/3/2010
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Training
Training requirements are a dynamic process that require innovative adaptation of technology for online delivery and new presentation methods. This track will explore various aspects of the online training model and how it can help disseminate training information effectively and inexpensively. Presentations in this track will include a review of the appropriate performance metrics to measure training technology effectiveness as well as case studies.
John Hirschbuhl, Ph.D., Chief Scientist, College of Education, Computer Knowledge International (CKI), Session Chair
10:00-10:30 Coffee Break
10:30-11:10 PIRL The Next Generation Training Process
John Hirschbuhl, Ph.D., Chief Scientist, College of Education, Computer Knowledge International (CKI)
This presentation will define the process used to design, deliver, and assess learner performance and satisfaction in a web based learning environment. The project required resources of two organizations in order to provide all the skill sets needed to deliver the Prison Information Resource Library. This library was used to train corrections officers to better manage older prisoners. The process was used in several prisons.
The results are promising. Part of the research component dealt with the sequencing of media in learning modules and its effect on learning and satisfaction. Other findings dealt with the components of technological solutions needed to produce the learning environment. Currently PIRL is being distributed by the American Corrections Association (ACA).
11:15-12:00 Learn-Connect-Experience: Transforming Intel's Learning Culture
Allison Anderson, Learning Innovation Program Manager, Intel Corporation
This session explores Intel's ongoing transformation from traditional methods of learning & development to a model we call Learn-Connect-Experience. We'll look at how Intel Learning & Development (ILD) partnered with Intel's Social Computing Program. ILD provided critical input into Intel's Social Computing Strategy and became an early adopter of the social computing platform (for learning)in the corporate environment. But this transformation is about much more than just technology. We'll provide some specific examples of how the Intel learning culture is transforming - what is working, and where we still need to improve.
12:00-1:30 Lunch Break
1:30-2:10 Blended Technology to Train Future Federal Leaders
Laura Granato, Ph.D, President, The Granato Group
The Federal Leadership Institute revolutionizes leadership programs for future leaders through a cutting edge blended learning approach to leadership development. The blended approach of in class room learning, online assignments, webinars and distance coaching makes The Federal Leadership approach unique. In addition, The Federal Leadership Institute’s online portal allows for ease of logistics and fosters collaboration and information sharing among geographically dispersed participants in these training programs.
The Federal Leadership Institute’s Executive Leadership Program (ELP), founded upon solid theory and research in the fields of Leadership and Management, is a blended learning leadership program that is results-based program and focuses on the application of theory, research, knowledge and field-proven skills to address current, real-world, challenges facing federal agencies. The ELP consists of individual and group activities from a blended instructional design that are sensitive to the limited time available to participants yet proven to make a significant and sustained positive impact on their performance and the performance of their offices. Come learn about this program and a pilot program The Federal Leadership Institute delivered throughout the country for the US Department of Housing and Urban Development.
2:15-3:00 Keep Learning Alive after your Training Ends
Chris Ayers, CEO, Yukon Learning
Current research suggests that up to 50% of the value generated in any learning process comes after the learning event is delivered; yet most organizations spend little or no effort reinforcing the learning that takes place. It doesn't have to be this way!
In this session, participants will learn to identify and overcome the obstacles to providing learning reinforcement in their organization. They will learn best practices for helping their content stay “top of mind” with their Learners. And they will see how Cameo, a Web-based tool that delivers scenario-based learning reinforcement via e-mail, makes learning reinforcement easy and effective.
3:00-3:30 Coffee Break
3:30-4:10 Navigating the Move from Classroom to Online Training
Lori Dearman, Virtual Communications Consultant, HNS Group, LLC,
Corena Bahr, Sr. Technical Training Specialist, Citrix Online
This presentation will address the challenges of moving classroom training online. The presenters will share their combined experience, triumphs, challenges and solutions around online training and provide a framework for attendees to identify common classroom techniques and how to translate them to an effective online equivalent. This session will be interactive, so attendees are encouraged to share their experiences as well.
This presentation intends to demonstrate how to:
- Apply online training techniques and strategies to convert a classroom training into a successful synchronous online training experience.
- Designonline training to be effective, interactive and user-friendly.
It is intended that there be an exchange of ideas and best practices with the presenters and other training professionals and leave the session with additional tools in one’s online training tool belt.
4:15-5:00 Generation Why? Designing Training and Learning to Engage the New Workforce
James Guilkey, Ph.D, President, S4 NetQuest
Technology is not only changing how we work, but also the complexion of today’s workforce. Generation ‘Y’ is entering the workforce at an ever-increasing pace and their expectations of learning are much different than past generations. Hand them a training manual and they will hand you a resignation. Ask them to sit through a two-week classroom lecture and they will ask you for a reference for their next job. Baby Boomers grew up with television – Generation ‘Y’ grew up with the Internet and digital media that is now prevalent throughout our society. Good or bad, it will have an effect on how you train and develop your employees.
This presentation will examine the profile of today’s new workforce and discuss how training must change to meet their needs and expectations. Examples of technology-based gaming and simulations geared towards Generation ‘Y’ will be presented, and the measurable results from these cases will be discussed. If you are concerned about how the new workforce will affect your organization, this is the perfect presentation.
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